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Samsung Instinct HD (Sprint)

Samsung Instinct HD (Sprint)

3.5 Good
 - Samsung Instinct HD (Sprint)
3.5 Good

Bottom Line

The Samsung Instinct HD has a novel feature set and can record and display HD video (at least on an external screen), but several issues combine to make it a bit frustrating to use.
  • Pros

    • Sharp camera and HD camcorder.
    • HD playback over HDMI really works.
    • Capacitive touch screen.
    • Plenty of media features.
    • Wi-Fi.
  • Cons

    • Very poor battery life.
    • Takes a long time to boot up.
    • Proprietary HD cable not in the box.
    • Buggy media players.
    • Expensive.

Samsung Instinct HD (Sprint) Specs

802.11x/Band(s): Yes
Bands: 1900
Bands: 850
Battery Life (As Tested): 2 hours 31 minutes
Bluetooth: Yes
Camera Flash: Yes
Camera: Yes
Form Factor: Candy Bar
High-Speed Data: 1xRTT
High-Speed Data: EVDO Rev A
Megapixels: 5 MP
Operating System as Tested: Other
Phone Capability / Network: CDMA
Physical Keyboard: Yes
Screen Details: 16M-color AMOLED capacitive touch screen
Screen Details: 320-by-480
Screen Size: 3.2 inches
Service Provider: Sprint
Storage Capacity (as Tested): 84 MB

The Samsung Instinct HD is the first truly high-def video phone in the U.S., but you pay a heavy price for that in several ways. The Instinct HD gets its name from its capable built-in HD camcorder, plus its HD output for displaying video on a large television screen. It's also a decent phone, but it has poor battery life and seems to be buggy. Still, its feature set makes it one of our top 10 touch-screen cell phones.

The Instinct HD is a small, slim device for something designed to hook up to huge TVs. It measures 4.6 by 2.3 by 0.5 inches (HWD) and weighs 4 ounces, lighter than the iPhone 3GS. There are plenty of buttons and ports on the sides. Samsung addressed one of the Instinct S30's cons by increasing the screen resolution. It now matches the iPhone at 320 by 480 pixels and 16 million colors. (Obviously you're not going to display 720p high-def video on the Instinct HD's screen, but we'll get to that in a bit.) The touch screen is capacitive and highly responsive, though it doesn't support two-finger zoom. The on-screen QWERTY keyboard was roomy and easy to type on in landscape mode. In portrait mode, it shifts to an alphabetical keyboard in order (A, B, C, etc.) instead of QWERTY.

Call Quality and Features
The Instinct HD is a dual-band EV-DO Rev A device (850/1900 MHz). It also includes Wi-Fi. Voice quality was crisp and clear on the caller's side, but a little harsh through the earpiece. Turning the Instinct HD up to maximum volume increased the harshness, but not the comprehensibility. Reception was weak; I only saw one bar of 1X in a rural area where a BlackBerry Pearl 8130 on Sprint has no trouble receiving EV-DO. The Instinct HD paired automatically with a Plantronics Voyager Pro Bluetooth headset, and calls sounded fine in both directions. The speakerphone was tinny, but just loud enough for outdoor use. The biggest disappointment was battery life; the Samsung Instinct HD lasted for just 2 hours and 31 minutes of talk time. That's the worst result I've ever seen for a cell phone.

The menu system is arranged well, with five main icons across the bottom: Favorites, Main, Fun, My Stuff, and Web. Annoyingly, the home touch key defaults to Favorites, which you must either populate or skip past all the time, just like on the first two Instincts. The TeleNav-powered Sprint Navigator locked onto my position quickly and offered turn-by-turn directions with clear voice prompts; the app also worked in landscape mode when I tilted the Instinct HD on its side. The accelerometer, and UI for that matter, didn't always match up properly; I found myself repeatedly tilting it one way to enter text in landscape mode, and then tilting it back to portrait mode to read the next screen.

In a real surprise, Opera Mobile 9.7 (not Opera Mini) is on board and serves up excellent Web browsing. It rendered desktop HTML pages very well, but the automated zoom often didn't work. Dedicated zoom controls would have helped. For instant messaging, you get AIM, Yahoo Messenger, and Windows Live. The AIM client took over a minute to log in and only displayed my mobile buddies. The e-mail app hooks into Gmail, Yahoo Mail, Hotmail, and AOL, plus corporate and other IMAP and POP accounts. Social media icons abound for Facebook, MySpace, Twitter, and YouTube. I tapped the Facebook icon, only to run into one of several annoying software update requests I encountered in my testing. This one included bizarre dialogs asking to keep the old version (why would I?) and one that asked, "keep old data for the AnthemDash package being updated?" I took a guess, kept old AnthemDash data, tapped Run, tapped OK, and saw a neat little Facebook native app complete with a camera icon in the corner for uploading photos.

HD Media Support
So what's HD about the Instinct HD? First of all, it has an awesome camera. Recorded HD (1280-by-720!) and VGA videos were sharp, super-smooth, and well lit; only the flat colors and slightly pixelated look gave away the tiny cell phone lens. Photos taken with the 5-megapixel still mode looked very sharp outdoors, with plenty of detail in bricks, grass, and tree leaves. There was quite a bit of noise in darker rooms indoors, but shots were acceptably sharp and detailed with enough light. Shutter speeds were about one second even with auto-focus, and the phone recovered almost instantly after every shot.

To play back HD video (either recorded or sideloaded), you have to attach a $29.99 HDMI cable, sold separately. I converted a few 720p movie trailers to MP4, sideloaded them to the microSD card, and hooked up the Instinct HD to a 42-inch plasma HDTV. Voila: instant, portable high definition video, as sharp and colorful as it was on the PC, without having to set anything on the device—it's plug and play. The video even played simultaneously on the Instinct HD's screen. (The TV only shows video output, incidentally; not UI graphics.)

Other media features here are flexible, but inconvenient and buggy at times. You need to pull off the stiff battery cover and remove the battery to replace the memory card. My 16GB SanDisk microSD card worked fine, and Sprint tosses a 4GB card in the box. The phone has a standard-size 3.5mm headphone jack. AAC, WMA, and MP3 music tracks sounded clear over Motorola S9-HD Bluetooth headphones. The music player displayed album art when available. Various Sprint-themed services like NFL Mobile Live and NASCAR come as part of Sprint's Everything plan, and you can buy music tracks over-the-air from Sprint's music store.

I ran into several glitches playing music and video. The volume inexplicably started deafeningly loud on every track for the first quarter-second, and the unit hard reset itself in the middle of an MP3 track. Another glitch: one time the unit froze on boot-up and displayed a "download" crash screen after I loaded some new music. Popping the battery and microSD card reset it. The video player oddly forced me into the TV app when it was done, even though I hadn't been using Sprint TV.

The Instinct HD has the right hardware for gaming with its large touch screen and accelerometer. But it wouldn't run any of our Java benchmarks, and the one preloaded game demo ran poorly. It appears all that CPU horsepower is geared toward HD video.

Conclusions
At $249.99 with a two-year contract and after a $100 mail-in rebate, the Instinct HD is an expensive phone. Fortunately, it's powerful enough to put next to Sprint's touch screen smartphones, and the data plan costs are similar. That said, the $149 Palm Pre (on Sprint), the $179 HTC Hero (also on Sprint), and the $199 iPhone 3GS (on AT&T) have set a high bar for the Instinct HD to pass. While the Instinct HD's camcorder and video output are novel features, Sprint really should have bundled the cable in the box, and its battery life is poor. If you're looking for a cell phone that can handle high-definition video in both directions, though, the Instinct HD is really the only option.

Benchmark Test Results
Continuous Talk Time:
2 hours 31 minutes

Compare the Samsung Instinct HD with several other mobile phones side by side.

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