cigarquality.com makes every effort to ensure product availability. If, despite careful monitoring, products initially indicated as being in stock prove to be unavailable after the order has been placed, cigarquality.com will inform the purchaser by e-mail as soon as possible. We guarantee the quality of our products, our customer service and our prices. We are in no way responsible for the non-supply of our cigars by our importer. (Delay in delivery due to the importer).
We distinguish availability as follows:
IN STOCK:
The item is in stock and ready to ship. You will receive your order within :
For Switzerland: 2 to 3 working days depending on priority parcel flow.
For Europe: 5 to 10 working days (This time includes customs control).
For other destinations: 15 to 20 working days (including customs inspection).
IN STOCK WITH SUPPLIER:
Please note that the lead time is based on information provided to us by our suppliers. Unfortunately, it often happens that the suppliers themselves are unable to meet their deadlines and delay delivery.
If we receive the products earlier than expected, we will send them to you as soon as possible.