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AV Deployment Engineer

Location: London

Team: IT & Data Management

Apply now

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This position is based in London, UK.

The area: Technical Infrastructure

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We're always on call to keep our networks up and running, ensuring our users have the best and fastest experience possible.

The role: AV Deployment Engineer

Technical support for a technology company is a big task. As a Corporate Operations Engineer you are the go-to person for Googlers' computer hardware and software needs, providing front line user support for all of Google's internal tools and technologies. You troubleshoot, respond to inquiries and find solutions to technical challenges. Beyond the day-to-day, you improve the Googler user experience by contributing to longer term projects and documentation efforts. You are highly technical and are comfortable problem solving with multiple operating systems (like OS X, Linux, Windows) and a range of devices (including desktops/laptops, phone systems, video conferencing and various wireless devices). You occasionally partner with various teams including security, networking and infrastructure. You're a fast learner and great communicator who can support the IT needs of global offices of all sizes and Googlers of varying technical backgrounds.

As an AV Deployment Engineer, you will play a key role in designing and installing cutting edge audio and video technologies globally for Google, including, but not limited to video conferencing (VC). AV Deployment Engineers have a strong foundation in Information Technology and AV/VC infrastructure, a track record of designing, implementing and deploying AV and VC solutions. To manage today's AV one needs to have fundamental knowledge of network infrastructure to be able to build robust and stable installations. Practical experience configuring and troubleshooting WIndows/Mac/Linux is also key since AV experiences are typically run off of one or more of those platforms You will be involved in the deployment management of overall internal AV/VC technology and in improving the quality of the existing and future AV/VC systems used globally at Google. You will advance state of the art AV/VC systems by improving the quality of existing AV/VC integrations, developing next generation AV and VC integrated solutions with cutting edge technologies, and engaging in various other activities in an effort to innovate and enhance reliability, functionality, and quality of AV/VC systems for Google.

Responsibilities:

  • Own a portfolio of Google AV office projects from specification and design through to completion
  • Collaborate with peers, end users, managers, internal and external partners to deliver superb AV solutions
  • Develop and monitor project schedules and timelines to identify and meet critical milestones.
  • Contribute to the R&D of next-gen AV solutions
  • Troubleshoot and resolve AV system issues, including Linux/Windows/Mac, servers and network appliances.

Minimum qualifications:

  • BA/BS degree in a technical field (In lieu of degree, relevant skills or equivalent experience).
  • Experience troubleshooting AV, VC, networking and computer systems (Linux/Mac).
  • Demonstrated experience troubleshooting issues for Linux, Mac and Windows desktop environments.
  • AV design and project management experience.

Preferred qualifications:

  • AV/VC design experience in large organisations and demonstrable AV/VC knowledge and skills.
  • Proven high quality time management and project management skills.
  • Demonstrable leadership and organizational skills.
  • Effortless ability to use cloud-based user productivity systems (gmail, video, hangouts, docs, sites, etc) and AV hardware and software, including AV testing equipment.
  • Strong interest in AV/VC technology, open standards and open source.

The Big Picture

London

Like London itself, Google London is a crossroads, a place where people come to share ideas and innovate. Our engineers develop products used by millions, and our sales teams serve markets across the U.K.

Location: London

IT & Data Management

Take care of Google’s information - from the inside out.

Team: IT & Data Management

AV Deployment Engineer

Location: London

Team: IT & Data Management

Apply now

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